Overview: Forums allow users to publish posts (title, body text and optional photo/video), as well as interact with other posts from the company or other colleagues (commenting and like/dislike). The recipients are not configured for each publication: you can choose which group of people will have access to it and, therefore, to all the information that is posted there (later you can add or remove members to the forum).
Start from: The Engagement Dashboard.
- Select Communication > News channels & forums.
- Select + New > Forum.
Setup
General Setup
This section allows you to provide the general setup for your new forum, such as the name and avatar.
- Assign a Name* to your forum first.
- Toggle if you want this forum to be Active.
- Toggle to Show in the feed. This will make the forum visible in the feed.
- Upload a Logo. This will be your forum's avatar.
Notes: The logo has to be 40x40 max. It can be a JPG, JPEG, or PNG file.
Audience
Here, you will be able to set up the employees you want to give access to this forum.
- Select the Employees by Level*. You can add different levels as needed.
Note: Select Remove if you make a mistake when adding a section.
- You can then select Employees by Job on the levels previously set up.
- You can also add Additional Employees beyond the selected levels. Search them by name and select them from the dropdown list.
Notes: Additional employees can be added in batch by uploading a file. The template is available by selecting Download template.
Translations
You can translate the forum title into multiple languages. The available languages by default are English, Spanish, French, and Italian.
- Select the Translations tab.
- Add and review the translations.
- Select Save.