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Overview: By accessing Reputation, venue managers can have a comprehensive overview of the venue’s online reputation and customer feedback in one place.

Start from: Either the Reputation by Mapal (https://reputation.mapal-os.com/) or the Mapal OS web page (https://app.mapal-os.com/). 

Access via the Reputation web page (legacy method)

Note: select Forgot your password? to receive a reset password email.


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Access via Mapal OS

Note: select Forgot your password? to receive a reset password email.



See Access Mapal OS (as a manager) for more information on accessing and using the Mapal OS dashboard.

  • Once in the Mapal OS Dashboard, select the Open button in the Reputation box.
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