Overview: Venue managers can now migrate to Mapal OS from Workforce so that they can take advantage of enhanced features while ensuring a smooth transition for their team.
Start from: The Mapal OS login page.
Migration process
The first step in migrating to Mapal OS, is moving all your operator(s) data in the Mapal OS database. This is a careful process. The amount of time needed depends on the volume and complexity of data to be migrated. During the data migration process, we will need to suspend access to your applications.
Notes: To minimise any disruption, we will agree on a migration date in advance. We sincerely apologize for any inconvenience caused by this process.
New login & dashboard
Once migrated, you will have a single login for all your Mapal OS applications. To access your tools:
- Enter the original login URL (https://app.mapal-os.com/).
- Enter your user details (Email and Password).
- You will need to reset your password to access the system.
Once logged in, you will have access to the OS dashboard. The Dashboard displays all your applications, along with other useful links such as access to our Knowledge Base, webinars, and more. If you only have one active application, you will be directed straight to it.
Mapal OS Configuration
Mapal OS Configuration has many more options available now, which will be applied globally to all your applications. From Configuration, you can:
- Access a dashboard with OS usage data
- Manage your business units
- Users and profiles
- Apply your branding to all contracted applications
- Configure notifications
- Set up SSO (Single Sign-On)
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Employee management
Categories are now Job Titles
In Mapal OS, Job Titles replace 'Categories' in Workforce and will be managed in Configuration.
This change aligns a common data reference across all Mapal applications. It's part of simplifying a common database across the platform. To facilitate the transition to this new way of managing it, we will add a link to Configuration on the Categories page in Workforce.
Employee creation and editing
The creation and editing of your employees will continue to be managed in Workforce.
Your employees will also receive a user with access only to Mapal One (the Mapal OS replacement mobile app for GIRStaff) if they have it enabled.
Employee profiles
The creation and editing of employee profiles will now be managed from Configuration, as they affect all Mapal applications available for Mapal One.
Specific Workforce permissions will continue to be managed from the Employee App section of Workforce. We will add a link to Configuration from the Employee App page to facilitate the transition.
Workforce App
After the Mapal OS migration, Workforce users will need to reset their password.
To continue using Workforce app, managers will need to access with the new password, accessing with the same credentials as the one needed to access via web.