Overview: Engagement allows venue managers to rank their business levels by customer reviews so that they can evaluate the performance of different areas of their venue and focus on those needing attention.
Start from: The Engagement dashboard.
Navigate to Review > Ranking Levels.
This page shows a table with the levels ordered from the highest number of reviews to the lowest. The purpose is to know which levels are best rated, and which levels are less rated, in order to take action knowing this data.
The table shows the following information: Ranking number, image, name, city, rate, and average rating.
Ordering the list
At the top of the list, you will find options to filter and sort the information according to your preference. These options are:
Date selector: Filter the data by period. The available options are today, yesterday, last 7 days, last 30 days, this month, last 6 months, last year, and customized.
Sort by: Determine the order of the employees by the option selected here: number of reviews or average rating.
Export rankings
You can export the filtered ranking by selecting the Download ranking data button at the top of the page. The resulting file will be a .XLS list.