Overview: Engagement allows general manager to download metrics to track which news posts and forum discussions are performing most effectively.
Start from: The Engagement dashboard.
- Navigate to Communications > Publications from the main menu.
- Locate the news post or forum post you want to analyze.
- Click on the Action menu (three dots) next to the item.
- Select Metrics per post/news from the dropdown.
- The report will be sent to your email as an Excel file, allowing you to review detailed engagement data.