Overview: Analytics allows operations managers to assess the quality and consistency of processes to ensure their business operates efficiently and complies with internal and external regulations.
Start from: The Analytics dashboard.
Navigate to Audits.
A grid will be displayed showing five key colums and their subcolumns:
Business Unit: Identifies the business unit being audited.
Score: Provides an overall performance evaluation based on audit results.
Score: The total score achieved in the audit.
Scale: The grading scale used for evaluation.
Number of Audits: The total audits conducted within the selected timeframe.
Consistency: Measures the reliability of audit scores over time.
Minimum: The lowest recorded score.
Maximum: The highest recorded score.
Consistency: The variance between audit scores, indicating stability.
Pain Points: Highlights critical areas requiring attention.
Score: The aggregated score for identified weak areas.
Actions: Tracks the status of corrective measures derived from audits.
Number: Total corrective actions logged.
Pending: Actions that require follow-up.
Completed: Successfully resolved actions.
Completed %: The percentage of completed corrective actions relative to the total.
Use the Parameters panel to adjust the view to match your needs. Here, you can:
Select specific Audits to see.
Set Analysis types.
Select specific Groups, Subgroups, or Assessed Points to include.
Select the specific Period you want to see.
Once parameterized, you will be able to see the refined information in the grid.
You can also use the Filter By Business Unit to see the info by specific centers.
You can now switch views between tabular format and graphical representation to facilitate interpretation, according to your preferences and needs.