Overview: Engagement allows general managers to check viewers for a forum or news post so that they can understand how their team engages with content on their system.
Start from: The Engagement dashboard.
Navigate to Communications > Publications.
You will see a list of all published posts.
Use any of the following tools to quickly locate the publication:
Summary: Filter posts based on a specific timeframe.
Filter: Narrow down the list by post type or publication category.
Search: Enter the post title directly to find it faster.
Locate the Views column in the publications list.
Each post will display two key metrics:
Total Viewers: The number of employees who have seen the post (e.g., 2/59).
Engagement Percentage: The proportion of the audience that has viewed the post.
Click on the viewer count in the Views column of your selected post.
A side panel will open, displaying a detailed list of employees who have viewed the publication.