Overview: Analytics allows operations managers to monitor Point of Sale (POS) transactions so that they can detect issues and ensure data integrity across their business. The POS Log is an essential tool for businesses that aim to maintain detailed control over transactions at their points of sale.
Start from: the Analytics dashboard.
Navigate to Interfaces > POS Log.
The POS Log interface presents transaction data in a structured grid format. Key columns include:
ID: Unique identification number assigned to the transaction.
Business Day: The operational day the data refers to.
Comm Date (UTC+1), Comm Date (Unit), Comm Date (Group): Timestamps that help trace communication timing and patterns across unit and group levels.
Report: Links to the report generated by the system.
Status: Indicates whether the transaction succeeded, failed, or is pending.
Users can find a specific transaction using the filters at the top to narrow down the search by Units and Status.
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See a transaction's report
Locate the specific transaction on the grid.
Select the Report button on the transaction’s row.
A pop-up window with the transaction details will be displayed.