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Overview: As a restaurant manager, you want to manage non-conformity criteria to ensure that all products received comply with your quality standards and operational requirements.
Start from: The Easilys menu.
Non-conformity criteria are used to notify problems encountered when an order is received. A non-compliance criterion can lead to the automatic creation of a credit note if so configured.
Non-compliance criteria can only be created, deleted or modified on the root site.
- Select the Supplier orders > Receptions tabs.
- Select a delivery note in “In progress” status. If none exists, create a reception without an order by selecting Create a reception.
- Go to the “Claims/Credit notes” tab.
- Select Add a criterion.
- Select Criterion admin.
The “Manage a non-compliance criterion” window appears.
- Add, delete or modify a non-compliance criterion. Use the orange pencil to modify a criterion, the red cross to delete a criterion, and the “Create a non-compliance criterion” button to create a new one.
Note: “Criterion admin.” is only available from the root site AND if you have the rights to create, delete and modify non-compliance criteria.