Overview: Mapal One allows workers to easily manage their user profile so that they can quickly view their information and understand how well they are performing in their role.
Start from: The Mapal One dashboard.
Select Your Name > View Profile from the main menu.
The Profile screen will provide you with a comprehensive view of your professional details. You can also access the profiles of other employees and they can access yours.
In the Profile screen, you will see three columns displaying different sets of information:
Profile
Provides a quick overview of your professional details, including:
Name: The employee's full name.
Occupation: The employee's job title or role within the company.
Branch: The location or branch where the employee is based.
Number of Recognitions: The total count of recognitions the employee has received.
Number of Customer Reviews: The total count of reviews from customers.
Customer Reviews Toggle: An option to enable or disable the reception of customer reviews. This allows employees to control whether they want to receive feedback directly from customers.
Recognitions
Showcases the feedback and recognition employees receive from their peers. It is divided into two tabs:
Received: Displays all the recognitions an employee has received.
Given: Shows all the recognitions an employee has given to others.
Select a specific recognition to view its details, including the number of likes and responses it has garnered. You can also reply to these recognitions directly from this section.
Customer Reviews
Allows you to see the feedback provided by customers.
Review Details: You can view detailed information about each review, including the customer's name, the date and time of the review, and the review content.
Likes and Company Responses: Each review can receive likes and responses from the company. However, only the company can respond to customer reviews, not the employees themselves.