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This article is out of date and may not be accurate. Find the current version at
https://help.mapal-os.com/engagement/communications/create-a-forum-post-in-engagement/

Overview: Engagement allows venue managers to create forum posts so that they can get their team to discuss important topics together.

Start from: The Engagement dashboard.

  • Navigate to Communications > Publications.
  • Select + New Communication > In Forum.

STEP 1 - Setup

  • Assign a Title* to your forum post.
  • Select a Forum* from the dropdown list. This is where the post will be published.
  • Assign a name to the Author*
  • Select if you want to Notify the audience about this new communication. You can notify by Email or Push notitications.
  • Select Next.

STEP 2 - Content

  • Write a Summary of your post. This summary can be 250 characters max.
  • Write the content of the communication in Body*. You can drag images and add links by selecting text.

Note: You can use the Create with AI feature to speed up the content creation process. 

  • Select Cover images for your post. You can upload one or multiple images.

Notes: For the best display, we recommend using an image with dimensions between 1024x640 pixels and 800x500 pixels. Please note portrait-oriented images will only display fully in the Mapal One feed. For tiles and carousels, portrait images will be automatically cropped to a 16:9 landscape format, focusing on the center of the image. A maximum of 10 images can be added. The first image added will be used on the tile and carousel in Mapal One.

  • Upload Attachments if needed. You can upload PDF, DOC, DOCX, CSV, XLS, and XLSX files of 10MB max.
  • You can upload or embed a Video if needed. 

Notes: You can only add one video (by uploading or by embedding). Once you add a video in one way, the other way will be blocked. For the embed option, only valid URLs with https:// are accepted.

STEP 3 - Publish

  • Select if you want to save it as a draft or publish it, and in this case, when do you want to publish it.

Note: By default, scheduled posts and surveys will publish at 9:00 AM local time (based on the user’s timezone).

Once your post is created, readers will be able to see it on the selected Forum on their Mapal One Feed.