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Overview: The role of an administrator on Engagement allows you to manage other users, as well as maintaining high level access to all the other features on the system. Here, we will look at how to create a new administrator.
 
Start from: The Engagement dashboard.
 

Add a new administrator

  • Select Settings on the main menu.
  • Select Add admin.
  • Choose the levels you want the new administrator to be able to manage.
  • Select Next.
  • Enter the full email address with which the user is registered in Mapal OS and Engagement.
  • Select the Filter button to display the user that corresponds to that email address.
  • Decide if you want an automatic email to be sent to the user indicating that they have just been registered as an administrator, the access link, and the permissions they should have. When this administrator accesses the panel, they will only be able to see the information related to those permissions.
  • Select Add admin to finish the process.

Check existing administrators

  • Select the Settings tab on the left side menu.
  • Select View Admins.

In the list that appears you can see the details of all the administrators: their name, email address and the date they were registered. You can also check the levels to which their administration applies and the date of the last access to the MS.

Edit or delete administrator permissions

  • Select the 3 dots in the Actions column to edit or delete administrator permissions.
  • Select Edit permissions to choose which functionalities they should be able to manage within the panel. The following options are available:
    • Communication - access to publications, news channels and forums
    • Can post across entire company - administrators with restricted access can post across the entire organisation
    • Push Surveys
    • Suggestions box
    • Recognition - access to analysis and employee rankings
    • Review
    • Agile feedback
    • Settings
    • Chat - setting up and moderating group chat
  • Select Save to save your changes.

Administrator permissions and Mapal One chat

When your managers have been set up with administrator permissions within Engagement, this will also impact the chat actions they can take on Mapal One. 

In Mapal One, administrators can perform functions such as adding or removing new members, changing group icons, and renaming groups.