Overview: In Workforce it is possible to make reports concerning workers' shifts. These reports include analysis of various KPIs for optimal shift management and review, analysis of projected KPIs for a shift, and analysis of actual KPIs for a completed shift.
Start from: The Workforce module.
Select Scheduling > Weekly ROTAs from the main menu.
Select the Work Center where the shift you wish to analyze is located.
Select the Arrow icon in the field of the shift you wish to analyze.
On the Projected Shift screen, select the Analysis button.
Analysis by total demand
Once the Analysis button is selected, the following screen will display:
Direct Work Default.
Indirect Work Default.
Surplus of Projected Hours over Ideal Hours.
Indicator (KPI): this is the indicator that will be seen and studied in the report. By selecting the drop-down, the available KPIs are displayed.
Ideal Staff: is the sum of Indirect Work and Direct Work. This report will show the excess/defect of hours.
Productivity: shows three possible ratios: Net Sales per Hour, Checks per Hour, and Guests per Hour.
Hours: a comparison can be made between projected, actual, ideal, and budgeted hours.
Cost of Labor: a comparison can be made between projected, actual, ideal, and budgeted personnel cost.
Workstation: in this case, it will not be possible to select, since a Direct and Indirect Work Table has not been made by job positions, but by total demand.
Scenario: will be the context in which the selected KPI is integrated. It will be possible to choose between the Projected and, once the turn is over, also the Real.
Time Period: can be weekly or daily.
Analysis by workstations
Reporting analysis by workstations can be performed only in cases where Demand by Workstation is selected and a table by job positions is made in the Direct Work or Indirect Work configuration.
After configuring the workers' shifts and assigning job positions, select the Analysis button to view the reports.
In the Workstation drop-down list, select from all the job positions that have been assigned.
After the selection, you will be able to see 3 types of graphs: area, bubble, and pie graphs.
Except for the Job positions, the rest of the fields correspond with the Total Demand Analysis (See above ↑).