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Overview: the long-term absences (LTA) feature allows managers to mark learners as absent for a long period of time even if they are still active on payroll, for example, if a learner is on long-term sick leave, maternity leave or furlough. This is important to keep your training records accurate and up-to-date.
Start from: the Flow MS dashboard.
  • Select Company > Learners.
  • Find the learner you wish to mark as long-term absent.
  • Select Edit on the learner Overview page.
  • Scroll down to the Long Term Absence section and switch the toggle button on.
  • Select the type of absence from the Absence Type dropdown list that appears.
  • Select Save when you finish editing the learner’s information.

Notes about Long-term absences

When a learner is marked as LTA, any due dates they have in the future are removed to prevent them from going overdue. Anything already overdue is kept that way. The learners are then excluded from reports and will not receive emails from the system.
When a learner is unmarked as LTA, any items on their training path have their due dates recalculated as per their training structure. This will not happen for any items that were already overdue prior to them being marked as LTA.