Overview: Flow Learning by Mapal OS is a Learning Management System (LMS) designed specifically for the hospitality industry. It supports the growth and development of employees, ensuring high service standards and improving staff retention through engaging and effective training programs.
Platform features
- Customisable training: Tailor training programs to fit your brand’s needs.
- Career development: Personalized career paths to nurture future leaders.
- Engaging learning formats: Interactive, mobile-first resources accessible via the Mapal One app.
- Compliance: Stay up-to-date with ever-changing industry standards with our comprehensive compliance modules.
- Continuous updates: Regularly updated resources to meet evolving needs.
Learning resources
Flow Learning offers a wide range of dynamic training modules covering various aspects of hospitality, such as compliance, wellness, service, and management. These resources are designed to be engaging, compliant, and accessible on the go, ensuring your team can learn at their own pace.
Key modules
- Compliance: Fire safety, food safety, data privacy, and more.
- Service Excellence: Customer service, bartending, and creating great guest experiences.
- Wellness: Mental wellness, ergonomics, and safety training.
- Management: Leadership, effective teams, and employment law.
Next steps
Flow Learning is an essential tool for hospitality businesses aiming to maintain high standards and develop their teams. With its flexible, comprehensive, and engaging training resources, it ensures your staff is well-equipped to deliver exceptional service.
For more, visit our Getting started category, or select from the articles below.