Overview: Mapal offers you the Engagement Management System (MS), from where you can manage everything related to the tool, both in terms of configuration and data query.
Start from: the Mapal OS dashboard.
- Select the Open button on the Engagement panel, to access the dashboard.
Filtering dashboard information
On the Home screen, you will see an overview of your recent activity in Engagement. By default, you'll see information related to the last month (30 days).
- Adjust the date filters at the top of the screen to customise the date range.
You can also filter to see data for a specific level or department. There are three drop-downs: one for level 1, one for level 2 and one for level 3. By default, the unfiltered view shows activity from the whole company.
- Select from the Level 1 dropdown menu to choose that particular level or department. For example, "Spain".
- Select from the Level 2 dropdown to choose another level within Level 1, for example "Madrid".
- Finally, select from the Level 3 dropdown to choose a further level within Level 2, for example "Salamanca".
From the left hand menu you can access the platform configuration and the settings for each Engagement feature.