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Overview: As a store manager, you want to be able to manage access to Compliance, so that you can ensure the right members of the team are able to get the most out of the tool. The article helps you to customize users and accounts belonging to a device in Compliance. See Add, change and remove users (app) for more information on this process via the app.

Manage users through Mapal OS

For users on Mapal OS, your user accounts should now be managed on the Mapal OS dashboard. You can find out more at Manage users in Mapal OS.

Note: if you're not sure whether you are on Mapal OS, contact your line manager or Mapal support.

Add users via Compliance

Start from: The Compliance Dashboard.

  • Select People > Users > + Add new user.

A pop-up window will open:

  • Select whether the user is local (one device) or central (multi device).
  • Select Confirm.

  • Enter the Username and the Password.

Note: the user name must be unique.

  • Enter the following mandatory steps: First name, Surname, Language.

Note: the number of languages may vary depending on the settings in your environment. The Email (if you want to receive notifications and be able to reset your password) and Telephone number fields are not mandatory.

  • Choose a Role in the dropdown menu.
  • Select if you want to receive email notifications.

Each task on the Daily schedule is linked to a module. In this case, users would not be able to see tasks linked to Fire Protection on the daily plan as these are not active:

  • Select the form for the user to have access to.

  • Choose the locations that the user should have access to or the groups that should be available to the user.

Edit, copy or deactivate a user

  • Select Users in the menu.
  • Select Edit if you want to reset your password or change username or other information.
  • Select Copy on another one if you want to have a user with the same settings. 
  • Select Deactivate if you want a user to no longer be able to log in.

Delete or activate an existing user.

  • Select Deactivate.
  • Select Delete.
  • Select Activate to allow the user to log into their account again.

I have a member of staff who only has one location, but I need to add one more location on that user, what can I do?

Unfortunately, you cannot go from a local user to a central user. What you can do is delete the local user and create a new one with a central access instead.