Overview: As a training manager, leveraging the Communications and Documents tools in Flow Learning is essential for efficiently sharing information and resources with your team. These tools include Noticeboards, Recipe Cards, News, and Certificates, each offering unique functionalities to enhance team communication and resource management.
Noticeboards
The Noticeboards feature allows you to disseminate important information across your organisation. This tool is versatile, enabling you to post updates, share documents, and manage company procedures effectively.
Information Dissemination: Noticeboards are ideal for keeping your team informed with company updates, new procedures, or critical announcements. You can categorise and organise items into distinct folders, making it easy for employees to find the information they need.
Targeted Communication: You can tailor the visibility of noticeboard items to specific branches, roles, or regions. This ensures that only relevant information reaches the intended audience, enhancing the efficiency of your communications.
Management and Maintenance: Noticeboards offer flexibility in managing content. You can edit, archive, or delete items to keep the board current. Archiving allows you to retain a record of past notices, which can be reactivated if necessary.
Recipe Cards
Recipe Cards serve as a comprehensive reference tool for employees, particularly useful in the food and beverage industry. This feature allows you to create detailed recipes that include allergen information, preparation steps, and cooking times.
Detailed Recipe Information: Each recipe card can include ingredient lists, allergen details, preparation times, and step-by-step cooking instructions. This ensures consistency in food preparation and helps maintain quality standards.
Ease of Access: Recipes are stored in the Recipe Book section of the Document Library, making them easily accessible to all relevant employees. This central repository simplifies the process of finding and following recipes.
Customisation: You can tailor recipes to meet specific dietary requirements or update them as needed. This flexibility ensures that your team always has access to the most current and relevant information.
News
The News feature is a powerful tool for keeping your team informed and engaged. News items can include text, images, videos, and links, making them a dynamic way to communicate.
Dynamic Content: Incorporate videos, images, and external links into your news items to create engaging content that captures your team’s attention. This multimedia approach can make important updates more compelling and easier to understand.
Targeted Delivery: News items can be directed to specific audiences based on their role, branch, or other criteria. This ensures that each team member receives news that is relevant to them.
Expiration and Archiving: You can set expiration dates for news items, ensuring that outdated information is automatically removed. This keeps the platform clean and current, and archived news can be revisited if necessary.
Certificates
Certificates provide a way to formally recognise the completion of training modules. This feature is essential for tracking employee progress and ensuring compliance with training requirements.
Employee Recognition: Certificates serve as a tangible acknowledgement of an employee’s accomplishments, motivating them to continue their learning journey.
Record Keeping: Learners can download and print their certificates from the My Library section, providing them with a personal record of their completed training. This is particularly useful if they move to a new employer who also uses Flow Learning.
Transferability: Training records and certificates can be transferred to new employers within the Flow Learning ecosystem, ensuring continuity in employee development and compliance.
Emails
The Flow Learning platform sends out automatic notification emails to learners and training managers, which you can customise to suit your company or brand needs. Additionally, Insights Emails provide a snapshot of compliance and learner engagement across your platform.
Personalised Communication: Customise email templates to align with your brand's voice and style, making communication more cohesive and professional. You can format text, add images, links, and embed videos in your emails to enhance engagement.
Language Customisation: Edit email templates in different languages to cater to a diverse workforce.
Insights Emails: Receive an overview of compliance data, a snapshot of the compliance leaderboard, the number of learner logins, and login percentage changes compared to the previous week. These emails help you make informed decisions on training and are sent out every Tuesday.
Regular Updates: The insights email is sent out every Tuesday, providing consistent updates on key metrics. Use the "See more" links in the email to navigate directly to detailed reports in Flow Learning.
Next Steps
The Communications and Documents tools in Flow Learning empower training managers to effectively share information and resources with their teams.
To further enhance your use of the Communications and Documents tools in Flow Learning, explore the articles in the Communications and Documents category.
These resources will provide detailed guidance and best practices to help you maximise the effectiveness of these features.