Overview: in Compliance, some tasks can be more critical than others, particularly when they are deviations. Compliance allows you to set the severity levels of your tasks so that your users can prioritise what to address first. The severities relate to tasks you create in a form, as well as those you create in areas/checklists.
Start from: The Compliance Dashboard.
Select Tasks
> Severity to open the Severity settings page where you will see three severity panels.
Note: You must have the Manage setting severity, access to "Severity" page permission enabled for your role to see the Severity page link. If this permission is not enabled for your role, the Severity link will not appear in the menu.
There are three severity levels in Compliance and you can name them whatever you want.
Enter your chosen name for the High severity setting e.g., 'Too hot', 'High', or 'Important'. You can choose the term which suits your company.
Enter a description of the severity.
Enter the number of open deviations required to trigger each traffic light status.
Repeat for the Medium and Low severities.
Select Translations to switch to the translations tab. You will see a list of languages and fields to enter translations of your severity settings.
Enter the original names and descriptions in the fields on the left and the translated names and descriptions in the fields on the right.
Select Save
to save your changes. You will be prompted to confirm the change - select Accept on the confirmation pop-up to confirm the changes OR select
to cancel.
Note: The Save button will not activate until all the settings fields are populated.
The labels and the number of deviations that will trigger each severity level will be stored. Your users will be able to see the details in their own language if included.