Overview: account managers can upload users to Mapal OS as a batch, to save time when migrating large amounts of user data to the system.
Start from: the Configuration dashboard.
Navigate to User management > Users.
Select the down-facing arrow next to Add User(s) and choose Add list of users.
Download the CSV template list and complete it with the required fields:
First Name
Last Name
Email
Status (Active/Inactive)
User profile
External Identifier (typically the email address)
Job Title
Start Date (in DD/MM/YYYY format)
Business Unit ID (The information populated here must be the Business Unit Feed ID, NOT the Business Unit OS ID)
Department
Upload the completed CSV file.
Note: If you upload an updated version of the file, changes will be automatically applied to existing records, provided the External Identifier matches the data in the system. If the identifier does not match, a new employee record may be created unintentionally.
Select Add to process the upload.
If any errors occur, review the feed logs for detailed information. See Use the feed to check updates for more guidance.