Overview: Reputation allows venue managers to manage users so they can ensure the right team members have access to the tools they need to monitor, respond, and improve the venue’s service quality.
Start from: The Reputation module.
Manage a user through Mapal OS
For users on Mapal OS, your user accounts should now be managed directly on the Mapal OS dashboard. To learn more, refer to the guide at Manage users in Mapal OS.
Note: If you're unsure whether you're on Mapal OS, please contact your line manager or reach out to Mapal support for assistance.
Manage a user through Reputation
- Navigate to Configuration > Users.
To learn how to create a user, see Create users in Reputation.
- When hovering over the user field, an icon appears with the option to Edit.
- Select the Edit option.
- The following window allows you to change the user role and assign the different centres to the selected user.