Overview: as an account manager, you may want to add a new employee to an operator, so that they become part of the correct team in the system.
Start from: the Mapal OS dashboard.
Adding an employee
- Select the Open button on Configuration.
- Select Employee management > Employees in the main menu.
- Select the Add employee button.
- Complete the fields in the Add new employee pop-up that appears.
Note: mandatory fields are signaled with an asterisk (*).
- Select Add when you finish completing the fields to save your changes.
Adding Employees in Workforce
If you use Workforce, employees will be managed directly through Workforce rather than in Mapal OS. In this case, follow the employee management process within Workforce to ensure that all updates are reflected accurately across the team’s schedules and resources.